Returns & Exchanges

Email mail@mydailywordsofwisdom.com to request returns & exchanges.

RETURNS

  • Our policy lasts 14 days after delivery. If 14 days have gone by from the day your package was delivered, unfortunately, we can't offer you a refund/exchange. 

  • Shipping fees will not be refunded and an additional £8 Handling fee will be charged for your return.

  • If the return/exchange does not pass inspection, it will be mailed back to you.
  • Please return the item in the condition it was packaged and sent. Please include the packing slip with your order number. If there is excessive wrinkling, the return is subject to denial. 
  • All items must be unworn and unwashed.
  • Original tags must be attached.
  • Item(s) must be returned in original packaging sleeve (clear bag with ziploc)
  • Items covered in animal/human hair will NOT be accepted.
  • Items that smell like smoke, cologne, or deodorant cannot be accepted.
  • It may take up to 7 business days for returns to be processed.
If you are approved, then a credit note via email to purchase any item across the store will be processed, within a certain amount of days. If your return is denied, then it will be sent back to you.
 
LATE OR MISSING REFUNDS
Packages will be processed on a first come basis. Please allow up to 7 business days for our return department to process your refund. You will be notified via email once your order has been refunded. There is often some processing time before a refund is credited. If you’ve done all of this and you still have not received your refund yet, please contact us below.

EXCHANGES
If you need to exchange for any reason, please return your item per our refund policy above and include exchange instructions/order number with the return. We do not offer exchanges on out of stock items, if the item is out of stock, then we will refund the item returned. If your item is damaged, please contact our support for assistance.

  • We do not accept returns for FINAL Sale/Clearance items.
  • We do not cover shipping costs for returns at this time.
  • If you return an item, shipping cost is NOT refunded.
  • We do not accept returns or exchanges after 14 days
DEFECTS/DAMAGED OR INCORRECT ITEM RECEIVED
*Upon receiving your order, please inspect your items immediately*

We will request photo evidence for our records, and provide a return label (domestic only) if an exchange needs to be made. We must be notified of any defects within 14 days of delivery. Any claims beyond the 14 days will be considered wear and tear, and cannot be replaced. If we made a mistake with your order, or if there is an issue, then please email us at info@mydailywordsofwisdom.com

 

Please email mail@mydailywordsofwisdom.com to inquire about your return/exchanges.